The demand for top talent has never been greater and organizations today, regardless of industry or location, seek experienced, credible leaders with the vision and skills to design winning strategies and motivate others. If you are such an individual and are seeking new opportunities, JDRQUEST is at your service.

We believe that candidates are clients too, and we treat you as such. Our goal is always to bring parties together for the mutual benefit of all.

Please register your information with us. Our objective is to have just the basic information about you so that we can contact you privately and confidentially when we are engaged in a project that is a close match for your professional skills and experience. We will not share this information with anyone until we have been in touch with you and mutual interest has been established.

Current Positions

 

Director, Retail Dining, Georgia Tech University – Atlanta, Georgia.
Within the department of Tech Dining, the Director of Retail Dining provides expertise, management and oversight of all retail dining operations and venues. Responsibilities include directing a staff of managers, supervisors and staff to ensure that day-to-day unit objectives of all retail operations are consistently met and standards are maintained to ensure the best retail dining experience possible. Responsible for 15+ retail operations.
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Key Responsibilities:
· Plan and manage the day-to-day activities for all retail dining operations and staff.
· Work with departmental leadership to plan, develop, and manage unit budget to ensure fiscal controls (including cost of goods sold, labor targets and controllable expenses).
· Hires, train and manages operational personnel and supervises all related retail dining activities.
· Supervises all retail personnel, with oversight for hiring, performance management, annual reviews, and initiating employee status changes.
· Ensures adherence to national brand standards.
· Works with the culinary team to ensure a branded and robust Grab-and-Go Program is implemented and successful in identified campus locations.
· Works directly with all national, state, local and self-operated retail brands to ensure smooth operations and exceptional levels of service.
· Guarantees compliance with sanitation and safety requirements that ensures a safe and sanitary work environment.
· Coordinates activities with other internal departments and participates in management team meetings.
· Ensures labeling requirements are met and compliance with allergen containment procedures.
· Works with marketing team to develop promotions and special events for retail dining.
· Implements operation specific sustainability goals and programs.
· Manages and ensures proper implementation of departmental policies and procedures.
· Assists with the development and management of the annual operational budget which includes the estimation and management of food and labor cost goals.
· Researches new ideas and trends throughout college and university dining plans to meet the needs of Tech Dining customers.
· Communicates and helps implement the imperatives of the Tech Dining strategic plan to the managers and supervisors to ensure buy in.

Education, Specialized Knowledge and Experience
· 8 to 10 years of experience in food service management.
· Minimum 5 years of progressive management experience in a high-volume retail environment.
· Bachelor’s Degree preferred.
· Current ServSafe Certification or other Georgia approved food safety certification.

Specialized Skills
· Excellent planning, organizational and communication skills.
· Basic computer skills and knowledge of Microsoft Office products.
· Proven record of accomplishment in such areas as menu management, innovative retail dining service programs, food safety and planning and set-up for special events.
· Ability to provide culinary training and insight for special dietary needs.
· Exceptional customer service skills.
· An ability to think outside the box to provide an exceptional retail dining experience.

Resumes should be directed to Erika Sarcinelli: erika@jdrquest.com
For further information regarding this position please contact Josh Reich: josh@jdrquest.com


Director, Residential Dining, Georgia Tech University – Atlanta, Georgia.
Within the department of Tech Dining, the Director of Residential Dining provides expertise, management and oversight of all residential dining operations and venues. Responsibilities include directing a staff of managers, supervisors and staff to ensure that day-to-day unit objectives are consistently met and standards are maintained to ensure the best residential dining experience possible. Responsible for a minimum of two residential dining halls.
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Key Responsibilities
· Plan and manage the day-to-day activities for all residential dining staff.
· Work with departmental leadership to plan, develop, and manage unit budget to ensure fiscal controls (including cost of goods sold, labor targets and controllable expenses).
· Hires, train and manage operational personnel and supervises all related residential dining activities.
· Supervises all non-kitchen personnel, with oversight for hiring, performance management, annual reviews, and initiating employee status changes.
· Ensures compliance with sanitation and safety requirements that ensures a safe and sanitary work environment.
· Coordinates activities with other internal departments and participates in management team meetings.
· Ensures labeling requirements are met and compliance with allergen containment procedures.
· Works with marketing team to develop promotions and special events for residential dining.
· Implements operation specific sustainability goals and programs.
· Manages and ensures proper implementation of departmental policies and procedures.
· Assists with the development and management of the annual operational budget which includes the estimation and management of food and labor cost goals.
· Researches new ideas and trends throughout college and university dining plans to meet the needs of Tech Dining customers.
· Communicates and helps implement the imperatives of the Tech Dining strategic plan to the managers and supervisors to ensure buy in.

Education, Specialized Knowledge and Experience
· 8 to 10 years of experience in food service management.
· Minimum of 5 years experience as a manager with direct reports.
· Bachelor’s Degree preferred.
· Current ServSafe Certification or other Georgia approved food safety certification.

Specialized Skills
· Excellent planning, organizational and communication skills.
· Basic computer skills and knowledge of Microsoft Office products.
· Proven record of accomplishment in such areas as menu management, innovative residential and cash operation dining service programs, food safety and planning and set-up for special events.
· Ability to provide culinary training and insight for special dietary needs.
· Exceptional customer service skills.
· An ability to think outside the box to provide an exceptional residential dining experience.

Resumes should be directed to Erika Sarcinelli: erika@jdrquest.com
For further information regarding this position please contact Josh Reich: josh@jdrquest.com


Director, Culinary Services, Georgia Tech University – Atlanta, Georgia.
Within the department of Tech Dining, the Director of Culinary Services provides expertise, management and oversight of all culinary operations. Responsibilities include oversight of Tech Dining menus, dietary needs, training programs, food safety, production and presentation of food, inventory management and cost control, adherence to local, state and national food sanitation regulations and proper use of necessary kitchen equipment.
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Key Responsibilities:
· Ensures quality, consistency, and adherence to culinary standards.
· Responsible for meeting budgetary requirements for food costs.
· Trains and manages kitchen personnel and supervises/coordinate all related culinary activities.
· Estimates food consumption, selects, and develops recipes, standardizes production recipes to ensure consistent quality, establishes presentation technique and quality standards, plan, and price menus.
· Ensures culinary equipment is properly operated and maintained.
· Assists in supervision of kitchen personnel with oversight for hiring, performance management, annual reviews, and initiating employee status changes.
· Responsible for component menu planning, costing, and brand management.
· Ensures compliance with sanitation and safety requirements that ensures a safe and sanitary work environment.
· Coordinates activities with other internal departments and participates in management team meetings.
· Ensures labeling requirements are met and compliance with allergen containment procedures.
· Assist with the development and management of the annual operational budget which includes the estimation and management of food and labor cost goals.
· Research new ideas and trends throughout college and university dining plans to meet the needs of Tech Dining customers.

Education, Specialized Knowledge and Experience
· 10 years of experience in culinary services with 5 years of experience in multi-venue food service.
· A minimum of 3 years experience as a manager with direct reports — preferably in a higher education environment.
· Bachelor’s Degree preferred.
· Culinary school preferred.
· 2 years of experience with a menu management system (i.e. a system that contributes to food ordering, inventory management, and food cost evaluation).
· Experience with cycle menu and recipe development for a large-scale food service operation.
· Current ServSafe Certification or other Georgia approved food safety certification.
· Working knowledge with HACCP and ServSafe or other comparable food safety programs.
· A valid Driver’s License.
· Working Knowledge of all Microsoft Platforms.

Specialized Skills
· A wide degree of creativity and latitude is expected.
· Knowledge of sanitation regulations and food handling procedures.
· Proficient with computer applications and programs (i.e. Microsoft Office suite).
· Strong attention to detail and strong organizational and follow up skills.
· Strong management and customer service skills.
· Ability to provide culinary training and insight for special dietary requirements.

Resumes should be directed to Erika Sarcinelli: erika@jdrquest.com
For further information regarding this position please contact Josh Reich: josh@jdrquest.com

 


Director, Residential Dining, Princeton University – Princeton, New Jersey.
The Director of Residential Dining is responsible for the planning and management of all service, production, personnel, and financial aspects of the board plan. This includes oversight of the residential dining program including Butler/First, Rockefeller/Mathey, Whitman, Forbes, The Center for Jewish Life, and programs related to the Graduate College. The director must employ careful oversight of menus and programs while adhering to university policies, regulations, and procedures. The Director will be expected to maintain a flexible work schedule that may include some evenings and weekends.
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50% Residential Talent Management
· Maintains direct responsibility for acquisition, development, motivation, retention, conflict resolution based on diversity and inclusion for all Residential staff.
· Maintains direct responsibility for hiring, scheduling and performance management of all team members.
· Work effectively and collaboratively with team members and the union leadership to ensure effective delivery of services to the campus community.
· Assist in developing training programs for the Residential Dining team.
· Maintains direct responsibility for the development and performance management for all team members in Residential.

30% Residential Dining Program
· Conducts quarterly meetings with clients including the Residential College Administrative staff and other campus partners to support departmental/college initiatives.
· Survey customers and develop programs based upon feedback from students.
· Review concepts and menu design and make recommendations for modifications based on dietary and industry trends.
· Provide guidance and collaborate with campus partners designing opportunities to celebrate diverse cultures, including Heritage months, theme meals, and special college events.

20% Operations & Finance Management
· Maintains direct responsibility for the menus and concepts within the Residential Dining program.
· Identifies unique needs of multiple user groups to serve and nourish to ensure all Residential operations perform at a consistent level.
· Maintains direct oversight of the menus and pricing strategy for all Residential events.
· Identifies metrics and rationale for measurement in participation, food cost, plate cost.
· Monitor financial performance of all Residential operations.
· Maintains direct oversight of a kosher facility ensuring compliance with kosher law.

Competencies
Building Effective Teams; Motivating & Developing Others; Managing Diversity & Inclusion; Customer Focused; University & Functional/Business Acumen; Innovation & Creativity; Conflict Management & Resolution.

Contacts
The Director of Residential Dining will have continuous contact and collaboration with:
· Assistant Vice President of Campus Dining
· Campus Dining Senior Leadership Team
· SEIU Leadership
· Athletics
· Office of Information Technology
· Department of Public Safety
· Human Resources
· Residential College Administrative Staff
· Faculty, Staff and Alumni
· Environmental Health and Safety
· University Health Services
· Office of Design and Construction
· Facilities

Qualifications
Minimum required knowledge, Skills & Experience:
· Bachelor’s Degree.
· Minimum of 8-10 years in progressive leadership/management roles in the hospitality industry is required
· Working knowledge of State health department rules and regulations and Serve Safe.
· Experience managing people.
· Experience with all Microsoft platforms.
· Valid Driver’s License.
· Local, State and Federal Nutritional Guidelines.
· Reliability and willingness to take initiative.

Preferred Knowledge, Skills & Experience
· Managing people in a union environment.

Resumes should be directed to Erika Sarcinelli: erika@jdrquest.com
For further information regarding this position please contact Josh Reich: josh@jdrquest.com

 


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